Full Cleaning - Entreprise de nettoyage

RGDP

All your commercial and accounting data can be consulted by the managing director, the signing officer and the administrative and accounting departments.

The means of accessing your offices, buildings or premises are available to the managing director, the signing officer, the worksite supervisors, foremen and teams of cleaners.

If you wish to apply one or more restrictions to these general provisions, please inform the signing officer who will process your requests with the strictest confidentiality.

DATA CONFIDENTIALITY – GDPR

In providing services (hereinafter referred to as the ‘Services’) to the Customer under the Contract, FULL CLEANING has access to certain data (hereinafter referred to as the ‘Customer Data’) or processes certain data, in particular information concerning identified or identifiable natural persons (hereinafter referred to as the ‘Personal Data’), in physical or electronic form.

The Customer Data are protected according to Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, which entered into force on 25 May 2018 (GDPR).

Purposes of the processing and data processed

FULL CLEANING processes the Customer DATA in order to provide the services in accordance with the Contract.

The types of Personal Data and categories of data subjects to be processed by FULL CLEANING are essentially e-mail addresses, personal identification data (forename, surname, address), badges and access codes.

FULL CLEANING does not use cookies.

Customer’s instructions

FULL CLEANING processes the Customer Data only on behalf of the Customer and in accordance with the latter’s instructions. It shall process personal data as confidential information subject to the provisions of the Contract relating to confidentiality. Customers task FULL CLEANING to process personal data in accordance with the provisions of the Contract and to comply with other reasonable instructions from the Customer when said instructions are compliant with the contract and the law.

FULL CLEANING shall process personal data in compliance with the requirements incumbent upon it by virtue of the data protection legislation.

FULL CLEANING shall guarantee that members of its staff involved in the processing of Customer Data are duly informed of the confidential nature of said data and shall sign written confidentiality agreements concerning Customer Data that survive the termination of the employment Contract.

Apart from the express authorizations pursuant to the Contract or legal requirements, FULL CLEANING shall refrain from disclosing the Customer Data to any third party without the prior consent of the Customer.

Security

FULL CLEANING has taken appropriate technical and organizational measures to ensure the confidentiality and integrity of Customer Data and to protect personal data provided, in particular against unauthorized access, illegal use, loss or unauthorized changes. FULL CLEANING shall not authorize any third subcontractor to process Customer Data in connection with the provision of the services without the prior, written consent of the Customer.

FULL CLEANING shall ensure that the outsourcing contract concluded with any subcontractor imposes the same obligations on the latter as those to which it is subject.

Right to access, rectification, restriction, objection and erasure

The Customer has rights concerning personal data: access, rectification, objection and erasure.

If the contract is terminated for any reason whatsoever or upon request, FULL CLEANING shall stop processing the Customer Data and will delete or destroy securely, depending on the case, all Customer Data in its possession, unless the law or explicit clauses in the Contract concerning keeping or returning data stipulate otherwise.

FULL CLEANING shall not authorize the processing of Personal Data outside the European Economic Area without the prior, written consent of the Customer.

To exercise such rights, the Customer can send an e-mail to valerie.flahaut@fullcleaning.be or a letter to 323A Chaussée de Bruxelles, box 8, 1410 Waterloo. FULL CLEANING will process the request within 30 calendar days.

Complaints

If the Customer thinks that FULL CLEANING did not process his or her personal data in accordance with the regulations in force, s/he is entitled to lodge a complaint with the Data Protection Authority, 35 Rue de la Presse, 1000 Brussels (commission@privacycommission.be).